Helpful Ticket Information

Print at home: You must print your ticket before arriving at the racecourse. There will be no facility to print your tickets on the racecourse and a new ticket will need to be purchased. Ticket collection information can be found here

On the day tickets: Tickets for all enclosures will be available for purchase at our ticket selling points.

Touts: We strongly recommend that you do not purchase tickets from touts as your ticket may be declined at our entry gates. We are working with local police to reduce the effect touts have on our customer experience and ask that you assist us by refusing to engage with them.

Concession Information:

Children of 17 years and younger receive FREE entry to the racecourse at all meetings apart from The Festival in March.

At The Festival Children under 5 receive FREE entry. All children 5 or over will need to pay full price. 

We are unable to provide complimentary tickets to coach or bus drivers.

Refunds:

We are unable to give refunds for tickets that are purchased and then not required or used for any reason.

Lost Tickets:

If your ticket is lost or does not arrive in the post you must contact the racecourse before the day of racing. Due to the volume of customers we are unable to replace lost tickets on the day of racing and a new ticket will need to be purchased. If you have any queries or issues please contact our ticket office so that we can help, 0844 579 3003.

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